AI Trading Expert for Q&A - Education Company
Trading Expert AI chatbot reduced support time by 92% and increased revenue by +500%. See how we solved their bottleneck in four weeks.
[ TIMELINE ]
4 weeks
[ CLIENT ]
Conquest Trader
[ INDUSTRY ]
Education
[ CHALLENGE ]
Conquest Trader was facing a scaling problem:
The founder was overwhelmed by constant questions that already had existing answers in the course material.
Students did not want to spend 20-30 minutes searching across a 150+ hours of content for answers.
The founder could not accept new students because he was too busy answering questions.
Support agents did not help because they were not qualified experts.
The company needed a faster, cheaper expert to take over support so that the founder could focus on scaling.
[ SOLUTION ]
Conquest Trader implemented a Trading Expert AI chatbot to answer student questions based on existing company course material and student experience level. Key components included:
Ground-Truth Answering
The AI system answered questions using only the existing course material - this includes a 300,000 word slide deck and over 150+ hours of recorded lectures.Citing & Referencing
Every answer included an embedded citation of the course section of where the answer is located and a reference to the specific timestamp - allowing students to jump to the exact part of the video where the founder covers the specified topic.Automatic Escalation
In the rare event the AI system was unable to locate a viable citation to an answer, the AI would not hallucinate and would instead automatically escalate the question directly to the founder for an immediate email response.
[ RESULTS ]
-92%
Decrease in time spent with Q&As
3x
Lead generating content output
+500%
Increase in monthly revenue
